Brand Experience Ambassador

Abercrombie & Fitch Co.; Dedham (MA); On-site; USD 2,066,400 - 2,755,200; Part time

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives for our Dedham, MA store to deliver a warm, personalized shopping experience and bring our brand to life.

You will help customers find items, provide styling guidance across categories, maintain presentation standards, and support cash wrap, returns, and online order tasks. This role emphasizes friendly service, accuracy, and teamwork in a fast-paced retail environment.

Qualifications

• Customer-focused service and communication.
• Ability to upsell and guide product selections.
• Comfort with cash handling and POS systems.
• Interest in fashion and styling across categories.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized sales floor.
• Process purchases, returns, and exchanges accurately at the cash wrap.
• Assist with online orders and omni-channel tasks, including in-store pickup and ship-from-store.

Skills

Customer service

Sales assistance

Cash handling

Styling guidance

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives for our Dedham, MA store to deliver a warm, personalized shopping experience and bring our brand to life.

You will help customers find items, provide styling guidance across categories, maintain presentation standards, and support cash wrap, returns, and online order tasks. This role emphasizes friendly service, accuracy, and teamwork in a fast-paced retail environment.