Brand Events Lead: Create Premium Guest Experiences

3340 Louisville Distilling Company; United States; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive Pay Package

Health & Wellbeing

Retirement/Pension Plan

Employee Assistance Programs

Best-in-class, family-friendly, and M&

Job summary

The Events Team at Bacardi’s Angel’s Envy in Louisville seeks an experienced Events Sales & Client Manager to own the planning and execution of corporate and brand events from inquiry to post-event follow-up.

You will manage client relationships, negotiate details, coordinate onsite teams and logistics, and work across Brand Home, Advocacy, Commercial to drive revenue while upholding Angel’s Envy standards.

Qualifications

• 3+ years of experience in event planning, hospitality, venue management, event sales or a related client-facing role preferred.
• Demonstrated experience managing events from initial inquiry and planning through onsite execution and post-event follow-up.
• Strong hospitality and customer-service mindset with the ability to build trusted client relationships and confidently guide clients through the planning process.
• Experience preparing proposals, negotiating event details and pricing, and identifying opportunities to grow event revenue.
• Highly organized and detail-oriented, with the ability to manage multiple events, clients, timelines and priorities simultaneously.
• Strong written and verbal communication skills with the ability to communicate effectively with clients, vendors, internal teams and senior stakeholders.
• Confident onsite leader who can direct cross-functional event teams, vendors and partners while maintaining a calm, professional approach in a fast-paced environment.
• Strong problem-solving and decision-making skills with the ability to anticipate needs, respond quickly to changing circumstances and resolve issues while protecting the guest experience.
• Experience working with event-management, CRM, reservation or hospitality systems preferred; experience with TripleSeat or similar platforms is a plus.
• Proficiency with Microsoft Outlook, Excel and PowerPoint; experience with POS and booking systems is preferred.
• Knowledge of or experience working within the Louisville hospitality, tourism, wedding, corporate events or vendor community is a plus.
• Interest in bourbon, spirits, hospitality and creating premium guest experiences is a plus.
• Ability to work a flexible schedule based on event needs, including evenings, weekends and occasional holidays.
• Ability to remain onsite for extended periods and support the physical requirements of event execution, including moving throughout the venue and assisting with event setup as needed.

Responsibilities

• Serve as the primary point of contact for event clients from inquiry through event completion with professional communication.
• Consult with clients to understand goals and develop customized event experiences for corporate and social events.
• Prepare proposals, negotiate pricing and finalize contracts per guidelines.
• Drive event revenue by identifying and offering food & beverage, distillery experiences and other enhancements.
• Convert inbound leads and develop repeat and referral business.
• Maintain strong client relationships for guest satisfaction and long-term partnerships.
• Participate in local networking to generate awareness and drive future business.
• Own planning and execution of events from concept through completion with detailed coordination.
• Coordinate logistics including venue setup, experiences, staffing, vendors across catering, AV, entertainment, transportation, rentals.
• Lead onsite event execution and be the primary onsite decision-maker for assigned events.
• Direct onsite teams and manage guest flow, issue resolution and breakdown.
• Ensure safety, legal, insurance and operating requirements are met.

Skills

Event planning

Hospitality

Client relationships

Sales / revenue generation

Communications

Tools

TripleSeat

Anchor

Outlook

Excel

PowerPoint

POS platforms

Job description

The Events Team at Bacardi’s Angel’s Envy in Louisville seeks an experienced Events Sales & Client Manager to own the planning and execution of corporate and brand events from inquiry to post-event follow-up.

You will manage client relationships, negotiate details, coordinate onsite teams and logistics, and work across Brand Home, Advocacy, Commercial to drive revenue while upholding Angel’s Envy standards.