Brand Coordinator

FF Inc; Hoboken, Jersey City (NJ, NJ); On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Bonuses

Training

Full-time

Team environment

Campaign variety

Advancement opportunities

Job summary

FF Inc in Jersey City, NJ, is seeking a Brand Coordinator to support brand marketing initiatives, customer engagement, and day-to-day campaign activities. You will help ensure our brand is presented consistently across customer interactions and marketing initiatives.

This role combines brand marketing, communication, campaign coordination, and customer experience in a customer-facing environment. Previous experience in marketing or related roles is helpful but not required.

Qualifications

• Strong verbal communication and interpersonal skills.
• Friendly, confident, and professional customer-facing presence.
• Excellent organization and attention to detail.
• Ability to coordinate multiple activities and priorities.
• Interest in brand marketing, communications, customer engagement, or marketing campaigns.
• Comfortable interacting directly with customers.
• Strong teamwork and collaboration skills.
• Ability to adapt to changing campaign needs.
• Dependable and professional approach to work.
• Comfortable working in a fast-paced environment.
• Ability to stand for extended periods during select activities.
• Ability to lift or move marketing materials weighing up to 30 lbs when needed.

Responsibilities

• Coordinate day-to-day brand marketing and customer engagement activities
• Support the execution of marketing campaigns and brand initiatives
• Communicate product, service, and campaign information to customers
• Answer customer questions and provide accurate information about current offerings
• Help increase brand awareness through customer-facing marketing activities
• Coordinate marketing materials, displays, signage, and campaign resources
• Support product demonstrations and informational presentations
• Assist with local marketing initiatives, pop-ups, and select brand activations
• Maintain consistent brand messaging and presentation across customer touchpoints
• Organize materials and resources for upcoming campaigns
• Gather customer feedback and observations about products, services, and brand perception
• Track customer engagement and basic campaign activity
• Maintain organized records of marketing and brand initiatives
• Share customer insights and recurring questions with the marketing team
• Collaborate with marketing, events, and customer experience teams on current initiatives
• Help ensure brand standards are maintained throughout each campaign

Skills

Brand coordination

Campaign support

Customer engagement

Organizational skills

Verbal communication

Job description

**Jersey City, NJ | Full-Time

About the Role

We’re looking for an organized, outgoing Brand Coordinator to support brand marketing initiatives, customer engagement, and day-to-day campaign activities in Hoboken.

As a Brand Coordinator, you’ll help ensure our brand is presented consistently across customer interactions and marketing initiatives. You’ll communicate product and service information, support local campaigns, coordinate marketing materials, and work with team members to keep brand activities organized and running smoothly.

This is an active, customer-facing position that combines brand marketing, communication, campaign coordination, and customer experience.

Key Responsibilities

• Coordinate day-to-day brand marketing and customer engagement activities
• Support the execution of marketing campaigns and brand initiatives
• Communicate product, service, and campaign information to customers
• Answer customer questions and provide accurate information about current offerings
• Help increase brand awareness through customer-facing marketing activities
• Coordinate marketing materials, displays, signage, and campaign resources
• Support product demonstrations and informational presentations
• Assist with local marketing initiatives, pop-ups, and select brand activations
• Maintain consistent brand messaging and presentation across customer touchpoints
• Organize materials and resources for upcoming campaigns
• Gather customer feedback and observations about products, services, and brand perception
• Track customer engagement and basic campaign activity
• Maintain organized records of marketing and brand initiatives
• Share customer insights and recurring questions with the marketing team
• Collaborate with marketing, events, and customer experience teams on current initiatives
• Help ensure brand standards are maintained throughout each campaign

What We’re Looking For

• Strong verbal communication and interpersonal skills
• Friendly, confident, and professional customer-facing presence
• Excellent organization and attention to detail
• Ability to coordinate multiple activities and priorities
• Interest in brand marketing, communications, customer engagement, or marketing campaigns
• Comfortable interacting directly with customers
• Strong teamwork and collaboration skills
• Ability to adapt to changing campaign needs
• Dependable and professional approach to work
• Comfortable working in a fast-paced environment
• Ability to stand for extended periods during select activities
• Ability to lift or move marketing materials weighing up to 30 lbs when needed

Previous experience in marketing, branding, customer service, events, hospitality, retail, communications, customer experience, or another customer-facing environment is helpful but not required.

What We Offer

• Competitive compensation with bonus opportunities
• Paid training and ongoing support
• Full-time schedule
• Collaborative and energetic team environment
• Variety of marketing campaigns and brand initiatives
• Opportunities for advancement within Brand Marketing, Marketing, Events, and Customer Experience

Join Our Team

The Brand Coordinator helps connect our marketing initiatives with the customers we serve. You’ll combine brand communication, campaign coordination, customer engagement, and marketing support to help create a consistent and positive brand experience.