Brand Experience Coordinator: Campaigns & Engagement

FF Inc; Hoboken, Jersey City (NJ, NJ); On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Bonuses

Training

Full-time

Team environment

Campaign variety

Advancement opportunities

Job summary

FF Inc in Jersey City, NJ, is seeking a Brand Coordinator to support brand marketing initiatives, customer engagement, and day-to-day campaign activities. You will help ensure our brand is presented consistently across customer interactions and marketing initiatives.

This role combines brand marketing, communication, campaign coordination, and customer experience in a customer-facing environment. Previous experience in marketing or related roles is helpful but not required.

Qualifications

• Strong verbal communication and interpersonal skills.
• Friendly, confident, and professional customer-facing presence.
• Excellent organization and attention to detail.
• Ability to coordinate multiple activities and priorities.
• Interest in brand marketing, communications, customer engagement, or marketing campaigns.
• Comfortable interacting directly with customers.
• Strong teamwork and collaboration skills.
• Ability to adapt to changing campaign needs.
• Dependable and professional approach to work.
• Comfortable working in a fast-paced environment.
• Ability to stand for extended periods during select activities.
• Ability to lift or move marketing materials weighing up to 30 lbs when needed.

Responsibilities

• Coordinate day-to-day brand marketing and customer engagement activities
• Support the execution of marketing campaigns and brand initiatives
• Communicate product, service, and campaign information to customers
• Answer customer questions and provide accurate information about current offerings
• Help increase brand awareness through customer-facing marketing activities
• Coordinate marketing materials, displays, signage, and campaign resources
• Support product demonstrations and informational presentations
• Assist with local marketing initiatives, pop-ups, and select brand activations
• Maintain consistent brand messaging and presentation across customer touchpoints
• Organize materials and resources for upcoming campaigns
• Gather customer feedback and observations about products, services, and brand perception
• Track customer engagement and basic campaign activity
• Maintain organized records of marketing and brand initiatives
• Share customer insights and recurring questions with the marketing team
• Collaborate with marketing, events, and customer experience teams on current initiatives
• Help ensure brand standards are maintained throughout each campaign

Skills

Brand coordination

Campaign support

Customer engagement

Organizational skills

Verbal communication

Job description

FF Inc in Jersey City, NJ, is seeking a Brand Coordinator to support brand marketing initiatives, customer engagement, and day-to-day campaign activities. You will help ensure our brand is presented consistently across customer interactions and marketing initiatives.

This role combines brand marketing, communication, campaign coordination, and customer experience in a customer-facing environment. Previous experience in marketing or related roles is helpful but not required.