Brand Content Ops Leader: Cross-Channel & AI

Masco Corporation; Indianapolis (IN); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Culture & inclusion

Wellbeing programs

Learning & development

Volunteer day

Job summary

Delta Faucet Company seeks a Content Operations Lead to design and scale an enterprise content operating model across Delta, Peerless, Liberty, and Franklin Brass brands. You will prioritize, sequence, and manage creative asset content development, ensuring the right content is created at the right time for key business priorities with strong cross‑functional alignment.

Reporting within the Brand organization, you will build repeatable processes, improve throughput, reduce rework, and connect

Qualifications

• 7+ years in content/marketing operations or related fields.
• Bachelor’s degree in Marketing, Communications, Business or related field.
• Strong intake, workflow, and cross‑functional operating model design.
• Experience managing multiple workstreams, timelines and resources.
• Knowledge of creative asset development and digital content workflows.
• Ability to analyze demand, throughput and performance data.
• Proven cross‑functional influence without relying on formal authority.
• Systems mindset to translate complexity into clear workflows.
• Comfort with AI-enabled content tools and DAM systems.
• Excellent written and verbal communication skills.

Responsibilities

• Establish and continuously improve the enterprise content operating model.
• Own content intake, prioritization, sequencing, and capacity planning.
• Develop view of demand, capacity, timelines, and tradeoffs.
• Identify opportunities to streamline workflows and reduce rework.
• Partner with Brand, Creative Services, Product Marketing, eCommerce, Retail, Trade, Pro, Legal, data teams, and external partners.
• Help translate AI-enabled tools and workflows into usable processes.
• Determine right content solutions for each business need.
• Build and maintain content roadmaps aligned to priorities and SKU needs.
• Track metrics like cycle time, asset reuse, and production status.
• Collaborate on governance to tag, version, refresh and retire content.
• Provide clear updates on risks, capacity, and decisions.

Skills

Content operations

Marketing operations

Project management

Digital marketing

eCommerce content

Channel versioning

Brand consistency

Analytics

Cross-functional work

AI fluency

Communication skills

Education

Bachelor’s degree in Marketing

Tools

DAM systems

Content platforms

Workflow tools

Job description

Delta Faucet Company seeks a Content Operations Lead to design and scale an enterprise content operating model across Delta, Peerless, Liberty, and Franklin Brass brands. You will prioritize, sequence, and manage creative asset content development, ensuring the right content is created at the right time for key business priorities with strong cross‑functional alignment.

Reporting within the Brand organization, you will build repeatable processes, improve throughput, reduce rework, and connect