Brand Associate: Omnichannel Retail & Loyalty

Gap Inc.; Concord (CA); On-site; USD 23,000 - 25,000; Part time

Job summary

Gap Inc. in Concord, CA is seeking a Brand Associate to bring the brand to life through exceptional customer service and product knowledge. You will educate customers, drive loyalty, and create a memorable shopping experience using an omni-channel approach.

As part of the team, you’ll engage with customers, promote loyalty programs, and support all store operations in a fast-paced retail environment while maintaining a clean, organized workspace.

Qualifications

• Excellent customer service and interpersonal skills.
• Ability to thrive in a fast-paced retail setting.
• Willingness to work a flexible schedule, including holidays and weekends.

Responsibilities

• Provide outstanding customer service and educate customers on products.
• Promote loyalty programs to drive repeat visits.
• Engage customers with suggestive selling to boost sales.
• Utilize omnichannel offerings to enhance the shopping experience.
• Support sales floor, fitting room, and cash wrap as needed.
• Maintain a neat and organized work area.
• Handle customer interactions professionally and resolve issues.
• Execute operational processes efficiently.

Skills

Good communicator

Customer-focused

Retail experience

Flexibility

Tech-savvy

Job description

Gap Inc. in Concord, CA is seeking a Brand Associate to bring the brand to life through exceptional customer service and product knowledge. You will educate customers, drive loyalty, and create a memorable shopping experience using an omni-channel approach.

As part of the team, you’ll engage with customers, promote loyalty programs, and support all store operations in a fast-paced retail environment while maintaining a clean, organized workspace.