Brand Associate: Omnichannel Sales & Loyalty Experience

Gap Inc; Sullivan (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

Gap Inc. is seeking a Brand Associate to connect with customers and bring the brand to life through excellent service. You will educate shoppers, drive sales, and support a seamless omnichannel experience on the sales floor, fitting rooms, and back-of-house operations.

The role emphasizes effective communication, teamwork, and adaptability to a fast-paced retail environment, including shifts during holidays and weekends.

Qualifications

• Customer-focused service provider on and off the sales floor to deliver an exceptional experience.
• Good communicator to meet goals with customers and team.
• Able to work a flexible schedule including holidays, evenings, weekends, and possible overnights.

Responsibilities

• Consistently treat customers and employees with respect to contribute to a positive work environment.
• Promote loyalty by educating customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals contributing to store goals and results.
• Support sales floor, fitting room, cash wrap, back of house as required.
• Maintain a neat, clean and organized work center.
• Handle customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail sales

Flexibility

Teamwork

Job description

Gap Inc. is seeking a Brand Associate to connect with customers and bring the brand to life through excellent service. You will educate shoppers, drive sales, and support a seamless omnichannel experience on the sales floor, fitting rooms, and back-of-house operations.

The role emphasizes effective communication, teamwork, and adaptability to a fast-paced retail environment, including shifts during holidays and weekends.