Brand Associate: Omnichannel Retail & Customer Experience

Old Navy; Kalispell (MT); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) match

Employee stock purchase plan

Health, dental, vision insurance

Job summary

Old Navy is seeking a Brand Associate to bring our brand to life for customers and build loyalty through exceptional service. You will educate customers about products and loyalty programs, collaborate with leadership, and deliver a best-in-class omni-channel shopping experience.

In this role, you’ll engage with customers on the floor, support operations, and promote a positive store environment while meeting personal and store goals.

Qualifications

• Excellent customer service and communication skills.
• Ability to educate, inform and inspire customers about products.

Responsibilities

• Engage with customers to deliver an exceptional shopping experience.
• Educate customers about loyalty programs and promotions.
• Drive sales through suggestive selling and product knowledge.
• Support store operations including fitting room, cash wrap and stock areas.
• Maintain a neat, organized work environment and handle customer interactions professionally.

Skills

Customer service

Communication

Retail knowledge

Sales skills

Job description

Old Navy is seeking a Brand Associate to bring our brand to life for customers and build loyalty through exceptional service. You will educate customers about products and loyalty programs, collaborate with leadership, and deliver a best-in-class omni-channel shopping experience.

In this role, you’ll engage with customers on the floor, support operations, and promote a positive store environment while meeting personal and store goals.