Brand Associate: Omnichannel Retail & Customer Experience

Old Navy; Laredo (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Merchandise discount

Competitive Paid Time Off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical, dental, vision insurance

Job summary

Old Navy is hiring a Brand Associate to bring our store brand to life and deliver a best-in-class customer experience. You will educate customers, inform and inspire wardrobes, and collaborate with leadership to drive omni-channel engagement.

You are a strong communicator, passionate about retail, and ready to contribute to sales and service goals in a fast-paced environment. Flexible shifts including evenings and weekends are common in this role.

Qualifications

• Excellent customer service and communication skills.
• Willingness to work flexible schedule including holidays, evenings and weekends.
• Able to lift up to 30 lbs and move around the store.

Responsibilities

• Engage with customers and provide an exceptional shopping experience.
• Educate customers about products and brand loyalty programs.
• Assist with inventory, replenishment, and in-store operations as needed.
• Support sales floor, fitting room, cash wrap and back-of-house tasks as required.
• Maintain a neat, clean, and organized work area.

Skills

Customer service

Communication

Retail technology

Job description

Old Navy is hiring a Brand Associate to bring our store brand to life and deliver a best-in-class customer experience. You will educate customers, inform and inspire wardrobes, and collaborate with leadership to drive omni-channel engagement.

You are a strong communicator, passionate about retail, and ready to contribute to sales and service goals in a fast-paced environment. Flexible shifts including evenings and weekends are common in this role.