Brand Associate: Fashion, Service & Omni-Channel Expert

Old Navy; Peoria (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

50% merchandise discount

Competitive PTO

Volunteer hours

401(k) with company match

Employee stock purchase plan

Health, dental, vision, life insurance

See more benefits

Equal opportunity employer

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life on the sales floor in Peoria, IL. You will engage customers, educate them about loyalty programs, and drive sales with a strong focus on service and teamwork.

Join a fast-paced environment where you’ll support multiple store areas and utilize omnichannel tools to enhance the shopping experience. Flexibility for a varied schedule including evenings and weekends is required.

Qualifications

• Customer-focused service provider, both on and off the sales floor.
• Effective communicator with customers and team to meet goals.
• Thrives in a fast-paced retail environment.
• Willing to work flexible schedules including holidays and weekends.

Responsibilities

• Treat customers and colleagues with respect to foster a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance customer experience using omnichannel offerings.
• Be accountable to personal goals that contribute to store results.
• Support sales floor, fitting room, cash wrap and back-of-house as needed.
• Maintain a neat, organized work center.
• Handle customer interactions and returns courteously and professionally.
• Execute operational processes efficiently.

Skills

Customer service

Communication

Retail experience

Flexibility

Job description

Old Navy is seeking a Brand Associate to bring the brand to life on the sales floor in Peoria, IL. You will engage customers, educate them about loyalty programs, and drive sales with a strong focus on service and teamwork.

Join a fast-paced environment where you’ll support multiple store areas and utilize omnichannel tools to enhance the shopping experience. Flexibility for a varied schedule including evenings and weekends is required.