Brand Associate: Fashion Retail with Discounts & Benefits

Gap Inc.; Grandville (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life and deliver a best-in-class customer experience. You will educate customers about products, loyalty programs, and fashion, while collaborating with leadership to drive sales across omnichannel channels.

You will engage with customers, maintain a clean store environment, and support all areas of store operations, including fitting rooms, cash wrap, and stockroom. A passion for retail and strong communication are essential.

Qualifications

• Excellent customer service orientation.
• Ability to interact effectively with customers and team.
• Willingness to work flexible schedule including holidays and weekends.

Responsibilities

• Provide excellent customer service and educate customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting rooms, cash wrap, back of house as needed.
• Maintain a neat, clean, organized work center.
• Handle customer interactions and returns courteously and professionally.
• Execute operational processes efficiently.

Skills

Communication

Customer Service

Retail Knowledge

Problem Solving

Flexible Schedule

Tech-Savvy

Lifting up to 30 lbs

Tools

POS systems

Job description

Old Navy is seeking a Brand Associate to bring the brand to life and deliver a best-in-class customer experience. You will educate customers about products, loyalty programs, and fashion, while collaborating with leadership to drive sales across omnichannel channels.

You will engage with customers, maintain a clean store environment, and support all areas of store operations, including fitting rooms, cash wrap, and stockroom. A passion for retail and strong communication are essential.