Brand Associate: Fashion Retail, Fast-Paced, Great Perks

Old Navy; Lanham (MD); On-site; USD 14,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) with company matching

Employee stock purchase plan

Medical, dental, vision insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers, delivering outstanding service and knowledge across products. You will engage with shoppers, educate them on loyalty programs, and collaborate with leadership to provide a seamless omnichannel experience while supporting sales floor, fitting room, and cash wrap operations.

The role emphasizes a friendly, fast-paced environment where teamwork and a customer-first approach are essential to drive store results.

Qualifications

• Customer service skills across in-store and online channels.
• Ability to explain loyalty programs and promotions.
• Strong communication and teamwork abilities.

Responsibilities

• Engage customers to drive sales and deliver an exceptional experience.
• Educate customers about loyalty programs and promotions.
• Work with leadership to deliver a best-in-class omnichannel experience.
• Maintain a clean, organized work area and assist across sales floor, fitting room, and cash wrap.
• Handle customer interactions professionally and resolve issues promptly.
• Assist with daily operations and achieve personal and store goals.

Skills

Customer service

Retail knowledge

Omni-channel experience

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers, delivering outstanding service and knowledge across products. You will engage with shoppers, educate them on loyalty programs, and collaborate with leadership to provide a seamless omnichannel experience while supporting sales floor, fitting room, and cash wrap operations.

The role emphasizes a friendly, fast-paced environment where teamwork and a customer-first approach are essential to drive store results.