Brand Associate — Fashion Retail & Customer Experience

Old Navy; Oxford (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Merchandise discount for employees

Paid time off

Volunteer hours

401(k) plan with company match

Employee stock purchase plan

Medical/dental/vision/life insurance

Job summary

Old Navy in Oxford, AL is seeking a Brand Associate to bring our brand to life for customers. You’ll provide excellent service, educate customers about products, and help with omni-channel experiences.

Collaborate with leadership to deliver a best-in-class shopping experience across in-store and digital channels. You’ll learn product details and apply loyalty programs.

The role emphasizes strong communication, a customer-first mindset, and flexibility to work evenings, weekends, and holidays.

Qualifications

• Experience delivering customer service in a fast-paced retail environment.
• Strong communication skills and ability to engage with customers and team members.
• Ability to learn product details and explain features to customers.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using omni-channel offerings.
• Be accountable to personal goals that contribute to store results.
• Support sales floor, fitting room, cash wrap, back of house as required.
• Maintain a neat, clean and organized work center.
• Handle customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communications

Sales

Teamwork

Job description

Old Navy in Oxford, AL is seeking a Brand Associate to bring our brand to life for customers. You’ll provide excellent service, educate customers about products, and help with omni-channel experiences.

Collaborate with leadership to deliver a best-in-class shopping experience across in-store and digital channels. You’ll learn product details and apply loyalty programs.

The role emphasizes strong communication, a customer-first mindset, and flexibility to work evenings, weekends, and holidays.