Brand Associate - Fashion Retail & Customer Experience

Old Navy; Carmel (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical insurance

Job summary

Old Navy is hiring a Brand Associate in Carmel, IN. You will deliver exceptional customer service, educate customers on products, and support a seamless omni-channel shopping experience across the store.

We’re looking for a team player who communicates well, enjoys retail, and thrives in a fast-paced environment. Flexibility for holiday, evening, and weekend shifts is required to meet business needs.

Qualifications

• Excellent customer service and interpersonal skills.
• Clear communication with customers and team.
• Retail experience and passion for fashion.
• Flexibility to work varying shifts, including peak times.

Responsibilities

• Provide outstanding customer service and educate customers about products.
• Engage customers to drive sales using suggestive selling.
• Maintain store cleanliness and organize merchandise.
• Assist with fitting rooms, cash wrap, and stockroom as needed.
• Operate checkout and uphold loss prevention standards.
• Support omni-channel shopping experience for customers.
• Meet personal and store goals through teamwork.
• Handle returns and exchanges professionally.

Skills

Customer service

Communication

Retail

Teamwork

Tools

POS systems

Omnichannel tools

Job description

Old Navy is hiring a Brand Associate in Carmel, IN. You will deliver exceptional customer service, educate customers on products, and support a seamless omni-channel shopping experience across the store.

We’re looking for a team player who communicates well, enjoys retail, and thrives in a fast-paced environment. Flexibility for holiday, evening, and weekend shifts is required to meet business needs.