Brand Associate - Elevate Style & Customer Experience

Gap; Williamsburg (VA); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) plan

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Job summary

Gap is seeking a Brand Associate in Williamsburg to deliver an exceptional in-store experience. You will educate customers about products, loyalty programs, and services while using an omni-channel approach to enhance satisfaction and drive sales.

You’ll collaborate with leadership to meet goals in a fast-paced retail setting, handling fitting rooms, cash wrap, stockroom tasks and more. The role requires strong communication, a customer-focused mindset, and flexibility to work a varied schedule,

Qualifications

• Excellent communication and customer service skills.
• Ability to educate customers about loyalty programs and products.
• Ability to work in a fast-paced retail environment and adapt to changing tasks.

Responsibilities

• Provide exceptional customer service to drive loyalty and sales.
• Educate customers about loyalty programs and products.
• Engage with customers to drive sales using suggestive selling.
• Support store operations including fitting rooms, cash wrap, and back-of-house tasks.
• Maintain a neat and organized work area and handle interactions professionally.

Skills

Customer service

Communication

Sales oriented

Retail knowledge

Education

High school diploma or equivalent

Tools

POS system

Job description

Gap is seeking a Brand Associate in Williamsburg to deliver an exceptional in-store experience. You will educate customers about products, loyalty programs, and services while using an omni-channel approach to enhance satisfaction and drive sales.

You’ll collaborate with leadership to meet goals in a fast-paced retail setting, handling fitting rooms, cash wrap, stockroom tasks and more. The role requires strong communication, a customer-focused mindset, and flexibility to work a varied schedule,