Brand Associate: Elevate Service & Omnichannel Retail

Gap; San Diego (CA); On-site; USD 24,452 - 24,796; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteering hours (on the clock)

401(k) plan

Employee stock purchase plan

Medical, dental, vision and life保险

Job summary

Gap is seeking a Brand Associate in San Diego to bring the brand to life for customers, delivering excellent service and educating customers about products. You will use your knowledge to inform and inspire wardrobe choices and collaborate with leadership to provide a best-in-class experience through an omni‑channel approach.

This role emphasizes customer engagement, loyalty program education, and contributing to store goals, with a flexible schedule including evenings, weekends, and holidays,

Qualifications

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer‑focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast‑paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues turned courteously and professionally.
• Execute operational processes effectively and efficiently.

Job description

Gap is seeking a Brand Associate in San Diego to bring the brand to life for customers, delivering excellent service and educating customers about products. You will use your knowledge to inform and inspire wardrobe choices and collaborate with leadership to provide a best-in-class experience through an omni‑channel approach.

This role emphasizes customer engagement, loyalty program education, and contributing to store goals, with a flexible schedule including evenings, weekends, and holidays,