Brand Associate: Elevate Customer Experience & Style

Athleta; Long Beach (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Stock purchase plan

Medical/dental/vision

Job summary

Athleta in Long Beach is seeking a Brand Associate to bring the brand to life for customers through exceptional service and product knowledge. You will educate, inspire and wardrobe customers, collaborating with leadership to deliver a best-in-class experience using an omni-channel approach.

The role emphasizes customer engagement, loyalty programs, and sales accountability on a flexible schedule in a fast-paced retail environment.

Qualifications

• Excellent customer service and communication skills.
• Ability to educate and inform customers about products.
• Interest in fashion/retail and active lifestyle.
• Willingness to adapt to omnichannel sales environment.
• Flexible schedule including holidays and weekends.
• Proficiency with retail technology and POS systems.
• Ability to maneuver on sales floor and lift up to 30 lbs.

Responsibilities

• Provide exceptional customer service to build brand loyalty.
• Engage with customers and educate on loyalty programs.
• Drive sales using suggestive selling techniques.
• Enhance experience across all omnichannel offerings.
• Support store operations and maintain a neat workspace.
• Handle customer interactions professionally and resolve issues.

Skills

Customer service

Communication

Retail knowledge

Suggestive selling

Teamwork

Job description

Athleta in Long Beach is seeking a Brand Associate to bring the brand to life for customers through exceptional service and product knowledge. You will educate, inspire and wardrobe customers, collaborating with leadership to deliver a best-in-class experience using an omni-channel approach.

The role emphasizes customer engagement, loyalty programs, and sales accountability on a flexible schedule in a fast-paced retail environment.