Brand Associate: Elevate Customer Experience & Sales

Gap; Houston (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Merchandise discount: 50%

Competitive Paid Time Off

Volunteer hours (on the clock)

401(k) plan with company matching

Employee stock purchase plan

Medical, dental, vision, and life ins.

See more benefits

For eligible employees

Job summary

Gap is seeking a Brand Associate in Houston, TX to bring our optimistic American style to life for customers. You will educate on products, drive sales, and deliver an exceptional, omni-channel customer experience. You will collaborate with leadership to meet store goals while maintaining a clean and welcoming environment.

Ideal candidates are strong communicators, team players, and passionate about retail. Flexible scheduling includes evenings, weekends, and holidays.

Qualifications

• Strong verbal and written communication.
• Customer-first mindset with ability to upsell
• Comfort with retail tech and POS tools

Responsibilities

• Consistently treat customers and colleagues with respect.
• Promote loyalty through education of loyalty programs.
• Engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience with omnichannel offerings.
• Be accountable to personal goals aligned with store targets.
• Support sales floor, fitting room, cash wrap and back of house as needed.
• Maintain a neat, organized work area.
• Handle customer interactions professionally and manage returns courteously.
• Execute operational processes efficiently.

Skills

Excellent communication

Customer-focused

Sales skills

Teamwork

Tools

POS system

Job description

Gap is seeking a Brand Associate in Houston, TX to bring our optimistic American style to life for customers. You will educate on products, drive sales, and deliver an exceptional, omni-channel customer experience. You will collaborate with leadership to meet store goals while maintaining a clean and welcoming environment.

Ideal candidates are strong communicators, team players, and passionate about retail. Flexible scheduling includes evenings, weekends, and holidays.