Brand Associate: Elevate Customer Experience & Sales

Athleta; Asheville (NC); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Discount on merchandise

Paid time off

Volunteer hours

Job summary

Athleta in Asheville, NC is seeking a Brand Associate to bring the brand to life for customers. You will deliver excellent service, educate customers about products, and strive to create loyal shoppers through knowledgeable guidance and friendly interactions.

Work across sales floor, fitting room, and checkout to support a seamless omni-channel experience and help meet store goals. The role requires flexibility and a passion for active living.

Qualifications

• Previous retail experience preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions professionally and resolve issues.

Skills

Customer service

Communication

Sales

Retail experience

Tools

Retail technology

Job description

Athleta in Asheville, NC is seeking a Brand Associate to bring the brand to life for customers. You will deliver excellent service, educate customers about products, and strive to create loyal shoppers through knowledgeable guidance and friendly interactions.

Work across sales floor, fitting room, and checkout to support a seamless omni-channel experience and help meet store goals. The role requires flexibility and a passion for active living.