Brand Associate: Elevate Customer Experience (Omni-Channel)

Athleta; Cypress (TX); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) plan

Employee stock purchase plan

Volunteer hours

Job summary

Athleta in Cypress, TX is seeking a Brand Associate to bring our brand to life for customers. You will engage customers, educate on products, and deliver a best-in-class experience using an omni-channel approach.

The role emphasizes teamwork, flexibility including evenings and weekends, and a passion for retail and active lifestyle. Join us to help empower women and girls while supporting store goals and customer loyalty.

Qualifications

• Excellent communication and customer service skills.
• Ability to engage customers and educate about products.
• Retail experience is a plus but not required.
• Comfort with using retail technology and handling multiple tasks.

Responsibilities

• Provide exceptional customer service and build brand loyalty.
• Educate customers about Athleta products and loyalty programs.
• Drive sales using suggestive selling and omni-channel tools.
• Maintain a neat, organized sales floor and back-of-house areas.
• Be flexible with shifts including holidays, evenings, weekends, and overnights if needed.
• Support all store operations and assist teammates to meet goals.

Skills

Customer service

Communication

Retail experience

Multi-tasking

Job description

Athleta in Cypress, TX is seeking a Brand Associate to bring our brand to life for customers. You will engage customers, educate on products, and deliver a best-in-class experience using an omni-channel approach.

The role emphasizes teamwork, flexibility including evenings and weekends, and a passion for retail and active lifestyle. Join us to help empower women and girls while supporting store goals and customer loyalty.