Brand Associate: Customer Experience & Style Expert

Gap

Bluffton (SC)

On-site

USD 17,000 - 22,000

Part time

14 days+

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Benefits offered by this job

Merchandise discount
Paid time off
Volunteer hours
401(k) plan
Employee stock purchase plan
Medical insurance
Dental insurance
Vision insurance
Life insurance

Job summary

Gap is seeking a Brand Associate in Bluffton to bring our optimistic American style to life for customers. You’ll educate, inform and wardrobe customers, delivering a best-in-class experience with an omni-channel approach.

You are a good communicator who thrives in a fast-paced retail environment, with a flexible schedule that includes evenings and weekends, and a commitment to helping the team hit store goals.

Qualifications

  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
  • Passionate about retail and thrive in a fast-paced environment.
  • A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Able to utilize retail technology.
  • Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Responsibilities

  • Consistently treat all customers and employees with respect and contribute to a positive work environment.
  • Promote loyalty by educating customers about our loyalty programs.
  • Seek out and engage with customers to drive sales and service using suggestive selling.
  • Enhance customer experience using all omnichannel offerings.
  • Be accountable to personal goals which contribute to overall store goals and results.
  • Support sales floor, fitting room, cash wrap, back of house, as required.
  • Maintain a neat, clean and organized work center.
  • Handle all customer interactions and potential issues returns courteously and professionally.
  • Execute operational processes effectively and efficiently.

Job description

Gap is seeking a Brand Associate in Bluffton to bring our optimistic American style to life for customers. You’ll educate, inform and wardrobe customers, delivering a best-in-class experience with an omni-channel approach.

You are a good communicator who thrives in a fast-paced retail environment, with a flexible schedule that includes evenings and weekends, and a commitment to helping the team hit store goals.

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