Brand Ambassador Lead: Sales, Growth & Team Development

Tapestry, Inc.; North Carolina; On-site; USD 33,000 - 51,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Brand Ambassador in North Carolina to uphold a strong leadership presence on the sales floor, drive sales targets, and deliver an exceptional customer experience. You will embody Coach values, support store operations, and help recruit and train team members.

You will analyze sales data, participate in clienteling, and promote an inclusive, customer-focused culture. This role requires lifting up to 50 pounds occasionally and adapting to a fast-paced retail environment.

Qualifications

• 1+ years of experience managing competitive retail space at Lead Supervisor level.
• Ability to lift up to 50 pounds regularly (up to 50 lbs) and move product, cartons or fixtures.
• Strong communication and customer focus with a results-driven mindset.
• Comfort with fast-paced retail environments and adaptability to change.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Leads implementation of Company initiatives and support full operation of the business.
• Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and coach the team.
• Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed.
• Provides necessary feedback and guidance geared to improve individual performance and accountability.

Skills

Leadership

Customer service

Communication

Flexibility

Adaptability

Job description

Coach is seeking a Brand Ambassador in North Carolina to uphold a strong leadership presence on the sales floor, drive sales targets, and deliver an exceptional customer experience. You will embody Coach values, support store operations, and help recruit and train team members.

You will analyze sales data, participate in clienteling, and promote an inclusive, customer-focused culture. This role requires lifting up to 50 pounds occasionally and adapting to a fast-paced retail environment.