Brand Ambassador Lead — Retail Growth & Team Coach

kate spade new york; Springfield (MO); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Brand Ambassador to maintain a strong leadership presence on the sales floor, driving sales and delivering exceptional customer experiences. You will embody Coach values, lead initiatives, and support store operations to ensure a high-performing team and a welcoming environment for customers.

The role emphasizes recruiting, development, and coaching to achieve store goals while upholding Company policies and standards, with a focus on teamwork and a positive store culture.

Qualifications

• 1+ years of equivalent experience in managing competitive retail space at the lead supervisor level.
• Ability to lift 25–50 pounds and move product, cartons, props or fixtures as needed.
• Strong leadership, coaching and customer service skills.

Responsibilities

• Maintain strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Lead implementation of company initiatives and support full operation of the business.
• Recruiting, interviewing, performance evaluation, and providing feedback to team.

Skills

Leadership presence

Brand ambassador

Customer experience

Job description

Coach is seeking a Brand Ambassador to maintain a strong leadership presence on the sales floor, driving sales and delivering exceptional customer experiences. You will embody Coach values, lead initiatives, and support store operations to ensure a high-performing team and a welcoming environment for customers.

The role emphasizes recruiting, development, and coaching to achieve store goals while upholding Company policies and standards, with a focus on teamwork and a positive store culture.