Brand Ambassador & Guest Experience Pro

American Eagle Outfitters; Cherry Hill Township (NJ); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

40% off AE & Aerie products

Store contests and prizes

Career development opportunities

Job summary

American Eagle Outfitters is seeking a part-time Brand Ambassador at our Cherry Hill Mall location. You will welcome guests, share product knowledge, and foster brand loyalty while representing our values and delivering an outstanding shopping experience.

You’ll engage with customers on AE products, support loyalty initiatives, and collaborate with team members across Salesfloor, Cash & Wrap, and fitting rooms to ensure smooth store operations and a positive guest journey.

Qualifications

• Experience in retail environments preferred.
• Available to work evenings, weekends, and holidays.
• Must be at least 16 years old.

Responsibilities

• Engage with guests using the AEO Selling Model to help find products.
• Educate guests on product details and make appropriate recommendations.
• Promote the AE loyalty program and other brand channels to guests.
• Flex between Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• Resolve guest concerns proactively while following company policy.
• Work as a team to achieve store goals and deliver great guest experiences.

Skills

People skills

Customer service

Retail experience

Job description

American Eagle Outfitters is seeking a part-time Brand Ambassador at our Cherry Hill Mall location. You will welcome guests, share product knowledge, and foster brand loyalty while representing our values and delivering an outstanding shopping experience.

You’ll engage with customers on AE products, support loyalty initiatives, and collaborate with team members across Salesfloor, Cash & Wrap, and fitting rooms to ensure smooth store operations and a positive guest journey.