Brand Ambassador for Designer Toy Retail & Growth

Pop Mart; Marysville (WA); On-site; USD 19,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Onboarding & training

Career development

Job summary

POP MART is seeking energetic Sales Associates to deliver an engaging in-store experience at Tulalip Bay, WA. You will act as a brand ambassador, building relationships with customers, sharing POP MART’s world of collectible art toys, and driving store performance through knowledge and friendly service.

Responsibilities include welcoming guests, upselling, processing transactions, assisting with shipments, and maintaining a clean, organized sales floor in a fast-paced environment.

Qualifications

• Minimum 1 year of customer-facing retail or service experience preferred.
• Strong communication and interpersonal skills; engaging diverse customers.
• Willingness to learn new technology and handle POS systems.

Responsibilities

• Deliver exceptional customer service and build authentic relationships.
• Educate customers on POP MART products, stories, and membership benefits.
• Process purchases, returns, exchanges, and loyalty transactions accurately.
• Assist with receiving, replenishment, and stockroom organization.
• Support store operations, merchandising, and safety.

Skills

Customer service

Communication

Bilingual

Education

High school diploma or equivalent

Job description

POP MART is seeking energetic Sales Associates to deliver an engaging in-store experience at Tulalip Bay, WA. You will act as a brand ambassador, building relationships with customers, sharing POP MART’s world of collectible art toys, and driving store performance through knowledge and friendly service.

Responsibilities include welcoming guests, upselling, processing transactions, assisting with shipments, and maintaining a clean, organized sales floor in a fast-paced environment.