Retail Sales Associate: Designer Toy Brand Ambassador

POP MART Americas Inc.; South Center (IN); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Comprehensive training

Career development

Collaborative culture

Store openings support

Designer toy brand

Job summary

POP MART Americas Inc. in Tukwila, WA, is seeking energetic, customer-focused Sales Associates who are passionate about creating memorable shopping experiences and bringing our brand to life.

You will serve as a brand ambassador by delivering exceptional service, building genuine connections with customers, and helping drive store performance through product knowledge, storytelling, and sales excellence. You will also support daily store operations including merchandising, inventory management,

Qualifications

• 1+ year of customer-facing retail or service experience.
• Strong customer service and interpersonal skills.
• Ability to learn new technology and POS systems.
• Must be at least 18 years old.
• Able to work in a fast-paced retail environment.

Responsibilities

• Welcome every guest and build authentic customer relationships.
• Share POP MART's brand story and product knowledge.
• Educate customers about Blind Boxes, MEGA Collections, and launches.
• Drive sales with personalized recommendations and upselling.
• Process purchases, returns, exchanges, and loyalty transactions.
• Assist with receiving shipments and stockroom organization.
• Maintain clean, safe, and visually appealing sales floor.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Bilingual abilities

Education

High school diploma or equivalent

Tools

POS systems

Job description

POP MART Americas Inc. in Tukwila, WA, is seeking energetic, customer-focused Sales Associates who are passionate about creating memorable shopping experiences and bringing our brand to life.

You will serve as a brand ambassador by delivering exceptional service, building genuine connections with customers, and helping drive store performance through product knowledge, storytelling, and sales excellence. You will also support daily store operations including merchandising, inventory management,