Brand Ambassador: Customer Experience & Styling

Abercrombie & Fitch Spain, SL; San Jose (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll Celebr'

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life by engaging customers, assisting with finding products, and maintaining an inviting environment.

You will help guests with styling guidance and ensure presentation standards are met across categories. The role emphasizes welcoming service, balancing customer engagement with daily tasks, reliable attendance, and opportunities for career advancement within a global team.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a natural way, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Process purchases, returns, and exchanges while ensuring a friendly checkout experience.
• Assist with online orders including Save the Sale, In-Store Pick-Up, and ship-from-store packaging.

Skills

Customer service

Communication

Styling guidance

Attention to detail

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life by engaging customers, assisting with finding products, and maintaining an inviting environment.

You will help guests with styling guidance and ensure presentation standards are met across categories. The role emphasizes welcoming service, balancing customer engagement with daily tasks, reliable attendance, and opportunities for career advancement within a global team.