Brand Ambassador: Customer Experience & Style Advisor

Abercrombie & Fitch Co.; Jacksonville (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate

Training and Development

Global Team

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives who bring the store experience to life by engaging customers with care and creating a welcoming environment.

You will help customers find what they need and maintain a well-presented store reflective of the brand. You’ll provide warm, attentive service, assist with replenishment to keep the sales floor inviting, and handle checkout with a friendly, efficient approach.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized store.
• Process purchases, returns, and exchanges with a friendly checkout experience.
• Support Save the Sale orders, in-store pick-up, and ship-from-store orders.

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives who bring the store experience to life by engaging customers with care and creating a welcoming environment.

You will help customers find what they need and maintain a well-presented store reflective of the brand. You’ll provide warm, attentive service, assist with replenishment to keep the sales floor inviting, and handle checkout with a friendly, efficient approach.