Brand Ambassador & Customer Experience Lead

American Eagle Outfitters, Inc.; Saint Peters (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

40% off product at AE & Aerie

Job summary

American Eagle Outfitters, Inc. is seeking a part-time Brand Ambassador to bring our brand to life in-store. You will provide guests with an amazing shopping experience, educate them on AE/Aerie products, and promote loyalty programs while embodying our values.

You’ll move between Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed, staying energetic and guest-focused throughout each shift. Prior retail experience and a willingness to work evenings, weekends, and holidays are essential.

Qualifications

• You love interacting with people.
• You’re full of energy and can handle multiple tasks in a fast-paced environment.
• You’re available to work when guests shop (evenings, weekends & holidays).
• You love AE and Aerie products.
• You’ve worked in retail before.

Responsibilities

• Engage with guests using the AEO Selling Model in a friendly, approachable way.
• Educate guests on product details and make suggestions to fit their needs.
• Introduce the AEO loyalty program and additional brand channels to guests.
• Flex between Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• Proactively resolve guest concerns while following company policy.
• Be a teamplayer and contribute to #gettingthejobdone with integrity.

Skills

Customer service

People person

Multitasking

Job description

American Eagle Outfitters, Inc. is seeking a part-time Brand Ambassador to bring our brand to life in-store. You will provide guests with an amazing shopping experience, educate them on AE/Aerie products, and promote loyalty programs while embodying our values.

You’ll move between Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed, staying energetic and guest-focused throughout each shift. Prior retail experience and a willingness to work evenings, weekends, and holidays are essential.