Brand Ambassador & Customer Experience Champion

American Eagle Outfitters; Mishawaka (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount

Prize contests

Paid time off

Job summary

American Eagle Outfitters seeks a part-time Brand Ambassador to create an outstanding shopping experience. You’ll engage guests, share product knowledge, and promote the AE loyalty program while embodying the brand’s values.

You will move across Salesfloor, Cash & Wrap, fitting rooms and stockroom as needed, bringing energy, integrity, and a friendly, problem-solving approach to every interaction.

Qualifications

• Strong interpersonal communication with customers
• Ability to learn AE&Aerie products quickly
• Comfort with working in a fast-paced retail environment
• Willingness to assist teammates and contribute to store goals

Responsibilities

• Engage with guests using the AEO Selling Model to help them find products.
• Educate guests on AE & Aerie products and tailor recommendations.
• Introduce the AE loyalty program and other brand channels to shoppers.
• Flex between Salesfloor, Cash & Wrap, fitting rooms and stockroom as needed.
• Resolve guest concerns proactively while following company policy.
• Support teammates and contribute to a positive, collaborative store environment.
• Represent the brand with integrity and professionalism at all times.

Skills

People skills

Product knowledge

Guest service

Team player

Job description

American Eagle Outfitters seeks a part-time Brand Ambassador to create an outstanding shopping experience. You’ll engage guests, share product knowledge, and promote the AE loyalty program while embodying the brand’s values.

You will move across Salesfloor, Cash & Wrap, fitting rooms and stockroom as needed, bringing energy, integrity, and a friendly, problem-solving approach to every interaction.