Brand Ambassador & Customer Experience Specialist

American Eagle Outfitters; Champaign (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

40% off AE & Aerie

Job summary

American Eagle Outfitters is seeking a part-time Brand Ambassador to bring the brand to life in-store and create an exceptional shopping experience for every guest. You will be the face of the brand, enthusiastic about AE and Aerie products, and committed to building loyalty with each interaction.

You will move across Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed, delivering friendly service while upholding our guidelines and ensuring guests feel valued.

Qualifications

• Experience engaging with guests in a retail or service setting.
• Available to work evenings, weekends, and holidays.
• Passion for AE and Aerie products.
• Minimum age of 16.

Responsibilities

• Engage with guests using the AEO Selling Model to help them find items they'll love.
• Educate guests on AE and Aerie products and suggest suitable options.
• Promote the AEO loyalty program and other brand channels to guests.
• Flex across Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• Resolve guest concerns promptly while following company policies.

Skills

People skills

Energetic

Multi-tasking

Retail experience

16+

Job description

American Eagle Outfitters is seeking a part-time Brand Ambassador to bring the brand to life in-store and create an exceptional shopping experience for every guest. You will be the face of the brand, enthusiastic about AE and Aerie products, and committed to building loyalty with each interaction.

You will move across Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed, delivering friendly service while upholding our guidelines and ensuring guests feel valued.