Brand Ambassador - Create Delight & Loyalty in Retail

American Eagle Outfitters, Inc.; Lancaster (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

40% off AE & Aerie products

Store contests and exclusive prizes

Career development opportunities

Job summary

American Eagle Outfitters, Inc. is seeking a part-time Brand Ambassador to bring our brand to life in-store and deliver an engaging shopping experience. You’ll be the face of our company, excited to share AE & Aerie with guests and build loyalty.

Role focuses on guest engagement, product education, loyalty program promotion, and flexible work across the Salesfloor, Cash & Wrap, fitting room, and stockroom while upholding policy and teamwork.

Qualifications

• Experience in retail or guest-facing roles.
• Strong communication and interpersonal skills.
• Ability to multi-task in a fast-paced environment.
• Availability to work evenings, weekends and holidays.

Responsibilities

• Engage with guests using the AEO Selling Model to help them find what they seek.
• Educate guests on AE and Aerie products and suggest fits.
• Introduce the AEO loyalty program and brand channels to guests.
• Flex between Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• Proactively resolve guest concerns while following company policy.
• Collaborate with the team to achieve store goals.

Skills

Customer service

Retail experience

Communication skills

Team player

Flexibility

Job description

American Eagle Outfitters, Inc. is seeking a part-time Brand Ambassador to bring our brand to life in-store and deliver an engaging shopping experience. You’ll be the face of our company, excited to share AE & Aerie with guests and build loyalty.

Role focuses on guest engagement, product education, loyalty program promotion, and flexible work across the Salesfloor, Cash & Wrap, fitting room, and stockroom while upholding policy and teamwork.