Brand Ambassador

Brobston Group; Washington, Virginia (District of Columbia, MN); On-site; USD 21,000 - 26,000; Full time

Job summary

Brobston Group in Washington, DC is seeking a Brand Ambassador to deliver personalized, inspiring customer service and support sales goals in a fast-paced retail environment. You will help customers express their style and create a welcoming store experience.

Responsibilities include assisting with styling and sizing, maintaining visual standards, operating the register, and collaborating with teammates. Flexibility for evenings, weekends, and overnight shifts is required.

Qualifications

• Experience in retail or similar industry preferred.
• Strong communication and relationship-building skills.
• Ability to operate a register and stay active on the sales floor.
• Flexible schedule including evenings, weekends, and overnight shifts.

Responsibilities

• Deliver excellent customer service and meet sales goals.
• Assist with styling, sizing, fittings, and program offerings.
• Maintain store standards, visuals, replenishment, and opening/closing tasks.
• Collaborate with colleagues and share product feedback with management.

Skills

Customer service

Communication

Retail experience

Team collaboration

Job description

Summary

The Brand Ambassador provides personalized, inspiring customer service and supports sales objectives in a retail environment. This role contributes to a welcoming team experience while maintaining store standards and sharing knowledge of fashion and styling.

Responsibilities

• Deliver excellent customer service and meet individual sales and performance objectives.
• Support customers with styling, sizing, fitting rooms, and available programs and offerings.
• Maintain sales floor and back-of-house standards, including visual presentation, replenishment, and opening or closing tasks.
• Collaborate with colleagues, participate in training, and share product feedback with management.

Requirements

• Retail or similar industry experience is preferred.
• Communicate effectively and build positive relationships with customers and colleagues.
• Operate a register and remain active on the sales floor for extended periods; lift or climb as needed.
• Work a flexible schedule that may include evenings, weekends, and overnight shifts.