Brand Ambassador

Brobston Group; Rosemont (IL); On-site; USD 26,000 - 38,000; Full time

Job summary

Brobston Group is seeking a Brand Ambassador to provide a personalized shopping experience in a fast-paced retail setting. You will support store sales goals while fostering a welcoming, inclusive team environment.

The role emphasizes excellent customer service, styling assistance, product knowledge, and contributing to visual standards and programs.

Qualifications

• Retail or similar experience in a high-volume environment is preferred.
• Strong communication skills and ability to build positive customer relationships.
• Ability to operate a register and perform store tasks with stamina and mobility.

Responsibilities

• Deliver excellent customer service and meet sales goals.
• Assist customers with styling, product knowledge, and fitting rooms.
• Maintain floor standards, visual presentation, replenishment, and opening/closing tasks.
• Collaborate with colleagues and share feedback with management.

Skills

Retail experience

Effective communication

Customer relationships

Register operation

Mobility & stamina

Flexible scheduling

Job description

Summary

The Brand Ambassador provides a personalized, inspiring shopping experience and supports store sales goals. This customer-focused role contributes to a welcoming and inclusive team environment.

Responsibilities

• Deliver excellent customer service and meet or exceed individual sales and performance goals.
• Assist customers with styling, product knowledge, fitting rooms, and available programs.
• Maintain sales floor and back-of-house standards, including visual presentation, replenishment, and opening or closing tasks.
• Collaborate with colleagues and share customer and product feedback with management.

Requirements

• Retail or similar experience in a high-volume or high-profile environment is preferred.
• Communicate effectively and build positive relationships with customers and coworkers.
• Operate a register and stand, move, and walk for multiple hours; lift or climb as needed.
• Work a flexible schedule, including days, evenings, weekends, and occasional overnight shifts.