Brand Ambassador

Brobston Group; Milpitas (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Brobston Group in Milpitas, CA is seeking a Brand Ambassador to provide personalized styling and exceptional customer service. You will help drive store sales, maintain standards, and foster an inclusive team environment.

The role emphasizes educating customers on products, programs, and available resources, while assisting in fitting rooms and upkeep of both sales-floor and back-of-house areas.

Qualifications

• Retail or similar experience in a high-volume, high-profile environment.
• Strong communication skills and ability to build positive working relationships.
• Ability to operate a register, stand and walk for extended periods, and lift or climb as required.
• Flexible availability for day, evening, weekend, and possible overnight shifts.

Responsibilities

• Provide excellent customer service and personalized styling assistance.
• Meet individual sales objectives and contribute to store sales plans.
• Educate customers about products, programs, and available resources.
• Assist customers in fitting rooms and maintain sales-floor and back-of-house standards.
• Support replenishment, floor sets, visual standards, and opening and closing tasks.
• Participate in training and share product feedback and category opportunities with management.

Skills

Retail experience

Communication skills

Register operation

Physical stamina

Flexible hours

Job description

Summary

The Brand Ambassador provides personalized, inspiring service and helps deliver an excellent customer experience. This customer-focused role supports sales goals, store standards, and an inclusive team environment.

Responsibilities

• Provide excellent customer service and personalized styling assistance.
• Meet individual sales objectives and contribute to store sales plans.
• Educate customers about products, programs, and available resources.
• Assist customers in fitting rooms and maintain sales-floor and back-of-house standards.
• Support replenishment, floor sets, visual standards, and opening and closing tasks.
• Participate in training and share product feedback and category opportunities with management.

Requirements

• Retail or similar experience in a complex, high-volume, or high-profile environment is preferred.
• Strong communication skills and the ability to build positive working relationships.
• Ability to operate a register, stand and walk for extended periods, and lift or climb as required.
• Flexible availability for day, evening, weekend, and possible overnight shifts.