Brand Ambassador

Brobston Group; Lakewood (CO); On-site; USD 21,000 - 30,000; Full time

Job summary

Brobston Group is seeking a Brand Ambassador to deliver a personalized, inspiring shopping experience and to support store sales and profit performance.

This role focuses on client engagement, brand-aligned service, and consistent store execution, with opportunities for community outreach and collaborative activities within the store. You will operate registers, assist customers, and contribute to team training while maintaining store standards.

Qualifications

• Retail or similar experience in a high-volume or specialty environment.
• Effective communication and positive relationships with customers and staff.
• Strong planning, prioritization, and time-management skills.
• Ability to operate registers and stand/walk for extended periods.
• Flexible schedule including days, evenings, weekends, possible overnight shifts.

Responsibilities

• Deliver exceptional customer experience aligned with brand standards.
• Support sales goals, initiatives, training, and client development.
• Use digital tools and alternative purchasing options to improve product discovery.
• Maintain store standards and share feedback with management.
• Participate in community outreach and collaborative store activities.

Skills

Communication skills

Customer relationship

Time management

Team collaboration

Job description

Summary

The Brand Ambassador delivers a personalized, inspiring shopping experience and supports store sales and profit performance. This customer-focused role contributes to company initiatives, client engagement, and consistent store execution.

Responsibilities

• Deliver an exceptional customer experience aligned with brand standards.
• Support sales goals, company initiatives, team training, and client development efforts.
• Use digital tools and alternative purchasing options to improve product discovery and accessibility.
• Maintain sales floor and store standards, follow company policies, and share feedback with management.
• Participate in community outreach, talent networking, and collaborative store activities.

Requirements

• Retail or similar experience in a complex, high-volume, or high-profile specialty environment is preferred.
• Communicate effectively and build positive relationships with customers, management, and coworkers.
• Demonstrate planning, prioritization, and time-management skills.
• Operate registers and remain standing, moving, and walking for extended periods.
• Lift or climb up to 30 pounds and work a flexible schedule, including days, evenings, weekends, and possible overnight shifts.