Brand Ambassador

Dave & Buster's Management Corporation, Inc.; Huntsville (AL); On-site; USD 10,000 - 16,000; Full time

Benefits offered by this job

50% off food & games

Tuition Reimbursement

New Center Opening Team

Rewards program

Paid time off

Job summary

Main Event Entertainment is hiring Brand Ambassadors in Huntsville, AL to welcome guests and help tailor their FUN experiences. You will answer questions, guide guests to activities, and maintain safety and sanitation while delivering exceptional service.

You’ll communicate wait times clearly and support team members to ensure smooth operation during game rooms and events. The role emphasizes guest focus, teamwork and strong communication, with opportunities to grow within a vibrant venue that

Qualifications

• Food Handlers Certification, as required.
• Guest-focused mindset and teamwork are essential.
• Strong problem solving and multi-tasking abilities.
• Effective communication with management, team members and guests.
• Availability to work days, nights and/or weekends.

Responsibilities

• Uphold cleanliness and safety standards.
• Welcome guests and guide them to activities.
• Answer questions about activities and directions.
• Explain wait times and manage guest experience.
• Escort guests to activities and explain safety rules.
• Perform opening, mid-day or closing duties.

Skills

Guest focus

Communication

Teamwork

Food safety

Multi-tasking

Problem solving

Availability

Job description

Job Description: At Main Event, our Brand Ambassadors play an important role because they are the first and last person the Guest sees on every visit! As a Brand Ambassador, you assist in helping our Guests tailor their FUN experience by advising and answering questions on various activities and directing them to their activities! You’re also dedicated to delivering the highest standards in safety and sanitation.

WHAT WILL YOU BE DOING DAILY? Upholding our cleanliness and safety standards (We take this seriously!) Welcoming and greeting all Guests, all while being an ambassador of FUN! (First impressions are everything!) Communicating to the team who is a first-time Guest Answering Guest’s questions on various activities and directions Managing the guest experience by keeping communication clear on wait times for games, food and other activities Escorting Guests to various activities, explaining safety rules, and assisting with table maintenance (you got this!) Thanking our Guests for coming and welcoming them back Performing opening, mid-day or closing duties

POSITION REQUIREMENTS

• Prior food and beverage experience a plus, but not required
• Guest focused mindset (We heart our Guests!)
• Teamwork is a must (Teamwork makes the dream work!)
• Food Handlers Certification, as required
• Strong problem solving and multi-tasking skills
• Can effectively communicate with Management, Team Members, and Guests
• Availability to work days, nights and/or weekends

PERKS AND BENEFITS

• Main Event Team Members are expected to give their best on the job - so we do our part in making sure we give you what you need to stay motivated, valued and embrace living your best life!
• Awesome culture that’s inclusive, rewarding and FUN!
• 50% off food, beverages, activities and unlimited game play!
• Tuition Reimbursement Program (yes please!)
• We help others grow! (internal promote culture)
• Be part of a New Center Opening Team!
• Our rewards and recognition program rock!
• Benefits and paid time off (for those who qualify)
• Our Family Fund helps our Team Members financially in their time of need
• Become a Certified Trainer (aka, the best of the best!)

Main Event Entertainment is an Equal Opportunity Employer and proud to be an E-Verify Employer where required by law. Salary Range: 7.25 - 11.75 We are an equal opportunity employer and participate in E-Verify in states where required. Walking into a Main Event is like entering a new world of lights, music, entertainment, and laughter. Every Guest is greeted by the genuine, glowing faces of Main Event Team Members as they see splashes of color and new opportunities to play. Each center is full of passionate, driven people who are serving others and making memories that bring to life our chef-inspired meals, full-service catering with private rooms, high-energy bar with the latest audio-visual technology, space for birthday parties for kids and adults, and party rooms for corporate, school, and league events. A trip to Main Event is a chance for the whole family to reconnect, celebrate, compete, eat, and play. When you’re with us, each and every moment together is the Main Event.

EEO is The Law.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.

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