Brand Ambassador

Main-Event-219ffeae; Gilbert (AZ); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Food & games discount

Tuition reimbursement

New center opening team

Rewards program

Paid time off

Job summary

Main Event Entertainment in Gilbert, Arizona is seeking a Brand Ambassador to greet guests, explain activities, and maintain safety/cleanliness standards. You will guide guests to activities, answer questions, and ensure a positive experience from arrival to departure.

Role emphasizes teamwork, strong communication skills, and the ability to multitask during busy periods while upholding safety protocols and quality guest service.

Qualifications

• Food Handlers Certification required where applicable.
• Guest-focused mindset with strong communication and teamwork.
• Availability to work days, nights, and weekends.

Responsibilities

• Uphold cleanliness and safety standards.
• Welcome guests and guide them to activities.
• Answer questions about activities and directions.
• Escort guests to activities and explain safety rules.
• Keep guests informed about wait times for games/food/activities.
• Assist with opening, mid-day or closing duties.
• Thank guests and invite them back.

Skills

Guest focus

Teamwork

Problem solving

Multitasking

Communication

Job description

Job Description: At Main Event, our Brand Ambassadors play an important role because they are the first and last person the Guest sees on every visit!

As a Brand Ambassador, you assist in helping our Guests tailor their FUN experience by advising and answering questions on various activities and directing them to their activities! You’re also dedicated to delivering the highest standards in safety and sanitation.

WHAT WILL YOU BE DOING DAILY?

• Upholding our cleanliness and safety standards (We take this seriously!)
• Welcoming and greeting all Guests, all while being an ambassador of FUN! (First impressions are everything!)
• Communicating to the team who is a first-time Guest
• Answering Guest’s questions on various activities and directions
• Managing the guest experience by keeping communication clear on wait times for games, food and other activities
• Escorting Guests to various activities, explaining safety rules, and assisting with table maintenance (you got this!)
• Thanking our Guests for coming and welcoming them back
• Performing opening, mid-day or closing duties

POSITION REQUIREMENTS

• Prior food and beverage experience a plus, but not required
• Guest focused mindset (We heart our Guests!)
• Teamwork is a must (Teamwork makes the dream work!)
• Food Handlers Certification, as required
• Strong problem solving and multi-tasking skills
• Can effectively communicate with Management, Team Members, and Guests
• Availability to work days, nights and/or weekends

PERKS AND BENEFITS

• Main Event Team Members are expected to give their best on the job - so we do our part in making sure we give you what you need to stay motivated, valued and embrace living your best life!
• Awesome culture that’s inclusive, rewarding and FUN!
• 50% off food, beverages, activities and unlimited game play!
• Tuition Reimbursement Program (yes please!)
• We help others grow! (internal promote culture)
• Be part of a New Center Opening Team!
• Our rewards and recognition program rock!
• Benefits and paid time off (for those who qualify)
• Our Family Fund helps our Team Members financially in their time of need
• Become a Certified Trainer (aka, the best of the best!)

Main Event Entertainment is an Equal Opportunity Employer and proud to be an E-Verify Employer where required by law.

Salary Range: 15.15 - 16.65

We are an equal opportunity employer and participate in E-Verify in states where required.

Walking into a Main Event is like entering a new world of lights, music, entertainment, and laughter. Every Guest is greeted by the genuine, glowing faces of Main Event Team Members as they see splashes of color and new opportunities to play. Each center is full of passionate, driven people who are serving others and making memories that bring to life our chef-inspired meals, full-service catering with private rooms, high-energy bar with the latest audio-visual technology, space for birthday parties for kids and adults, and party rooms for corporate, school, and league events. A trip to Main Event is a chance for the whole family to reconnect, celebrate, compete, eat, and play. When you’re with us, each and every moment together is the Main Event.

EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

We endeavor to make this site accessible to any and all users.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [phone] or at [e-mail].