Brand Ambassador

Dave & Buster's Management Corporation, Inc.; Jacksonville (FL); On-site; USD 19,000 - 21,000; Part time

Benefits offered by this job

50% off food, beverages, activities, &

Unlimited gameplay

Tuition Reimbursement Program

Internal promote culture

Be part of a New Center Opening Team

Rewards and recognition program

Benefits and paid time off

Family Fund

Certified Trainer

Job summary

Main Event Entertainment in Jacksonville, FL is seeking a Brand Ambassador to greet guests, guide them to activities, and answer questions to tailor a FUN experience. You’ll ensure safety and cleanliness while providing top-notch service in a vibrant venue.

Responsibilities include welcoming guests, relaying wait times, and assisting with opening/closing duties. A guest-focused mindset and teamwork are essential, with certification and availability for varied shifts.

Qualifications

• Guest-focused mindset and passion for guest satisfaction.
• Teamwork is essential to operate in a fast-paced environment.
• Strong problem-solving and multi-tasking skills.
• Ability to communicate clearly with management, teammates and guests.

Responsibilities

• Welcome and greet guests as a FUN ambassador.
• Inform guests about events and directions for activities.
• Explain safety rules and escort guests to activities gracefully.
• Maintain clear communication about wait times for games and food.
• Perform opening, mid-day or closing duties and help with cleanliness.

Skills

Guest-focused mindset

Teamwork

Problem-solving

Multi-tasking

Communication

Job description

Job Description

At Main Event, our Brand Ambassadors play an important role because they are the first and last person the Guest sees on every visit! As a Brand Ambassador, you help our Guests tailor their FUN experience by advising and answering questions on various activities and directing them to their activities! You’re also dedicated to delivering the highest standards in safety and sanitation.

What Will You Be Doing Daily?

• Welcome and greet all guests while being a FUN ambassador! (First impressions are everything!)
• Communicating to the team who is a first-time Guest
• Answering Guest’s questions on various activities and directions
• Managing the guest experience by keeping communication clear on wait times for games, food, and other activities
• Escorting Guests to various activities, explaining safety rules, and assisting with table maintenance (you got this!)
• Thanking our Guests for coming and welcoming them back
• Performing opening, mid-day, or closing duties
• Upholding our cleanliness and safety standards (We take this seriously!)

Position Requirements

• Prior food and beverage experience a plus but not required
• Guest-focused mindset (We heart our Guests!)
• Teamwork is a must (Teamwork makes the dream work!)
• Food Handlers Certification, as required
• Strong problem-solving and multi-tasking skills
• Can effectively communicate with Management, Team Members, and Guests
• Availability to workdays, nights, and/or weekends

Perks!

• 50% off food, beverages, activities, and unlimited gameplay!
• Tuition Reimbursement Program (yes, please!)
• We help others grow! (internal promote culture)
• Be part of a New Center Opening Team!
• Our rewards and recognition program rock!
• Benefits and paid time off (for those who qualify)
• Our Family Fund helps our Team Members financially in their time of need
• Become a Certified Trainer (aka, the best of the best!)

Main Event Entertainment is an Equal Opportunity Employer

Salary Range: 14 - 15.5

We are an equal opportunity employer and participate in E-Verify in states where required.

Walking into a Main Event is like entering a new world of lights, music, entertainment, and laughter. Every Guest is greeted by the genuine, glowing faces of Main Event Team Members as they see splashes of color and new opportunities to play. Each center is full of passionate, driven people who are serving others and making memories that bring to life our chef-inspired meals, full-service catering with private rooms, high-energy bar with the latest audio-visual technology, space for birthday parties for kids and adults, and party rooms for corporate, school, and league events. A trip to Main Event is a chance for the whole family to reconnect, celebrate, compete, eat, and play. When you’re with us, each and every moment together is the Main Event.

EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [phone] or at [e-mail].