Brand Ambassador

Dave & Buster's Management Corporation, Inc.; Waco (TX); On-site; USD 9,600 - 14,000; Full time

Benefits offered by this job

50% off food, beverages, activities, &

Unlimited gameplay

Tuition Reimbursement Program

Internal promote culture

Be part of New Center Opening Team

Rewards and recognition program

Paid time off (qualifying)

Family Fund support

Certified Trainer opportunity

Job summary

Main Event Entertainment is seeking a Brand Ambassador in the United States (Waco, TX area) to greet guests, answer questions, and guide them to activities with a focus on safety and fun. You will communicate wait times, escort guests to games, and uphold cleanliness and safety standards throughout shifts.

Ideal candidates have a guest-focused mindset, strong teamwork, and problem-solving skills; food handling certification is required where applicable.

Qualifications

• Guest-focused mindset and strong customer service orientation.
• Ability to work well with team members and management.
• Good problem-solving and multitasking capabilities.
• Food Handlers Certification as required.

Responsibilities

• Welcome and greet guests to create a positive first impression.
• Answer questions about activities and directions for guests.
• Communicate wait times for games, food, and other activities.
• Escort guests to activities, explain safety rules, and assist with table maintenance.
• Thank guests and encourage return visits; perform opening/closing duties.
• Uphold cleanliness and safety standards throughout shift.

Skills

Guest-focused mindset

Teamwork

Problem-solving

Multi-tasking

Food Handlers Certification

Job description

Job Description

At Main Event, our Brand Ambassadors play an important role because they are the first and last person the Guest sees on every visit! As a Brand Ambassador, you help our Guests tailor their FUN experience by advising and answering questions on various activities and directing them to their activities! You’re also dedicated to delivering the highest standards in safety and sanitation.

WHAT WILL YOU BE DOING DAILY?

• Welcome and greet all guests while being a FUN ambassador! (First impressions are everything!)
• Communicating to the team who is a first-time Guest
• Answering Guest’s questions on various activities and directions
• Managing the guest experience by keeping communication clear on wait times for games, food, and other activities
• Escorting Guests to various activities, explaining safety rules, and assisting with table maintenance (you got this!)
• Thanking our Guests for coming and welcoming them back
• Performing opening, mid-day, or closing duties
• Upholding our cleanliness and safety standards (We take this seriously!)

POSITION REQUIREMENTS

• Prior food and beverage experience a plus but not required
• Guest-focused mindset (We heart our Guests!)
• Teamwork is a must (Teamwork makes the dream work!)
• Food Handlers Certification, as required
• Strong problem-solving and multi-tasking skills
• Can effectively communicate with Management, Team Members, and Guests
• Availability to workdays, nights, and/or weekends

PERKS!

• Main Event Team Members are expected to give their best on the job, so we do our part to ensure you have what you need to stay motivated, valued, and embrace living your best life!
• Awesome culture that’s inclusive, rewarding, and FUN!
• 50% off food, beverages, activities, and unlimited gameplay!
• Tuition Reimbursement Program (yes, please!)
• We help others grow! (internal promote culture)
• Be part of a New Center Opening Team!
• Our rewards and recognition program rock!
• Benefits and paid time off (for those who qualify)
• Our Family Fund helps our Team Members financially in their time of need
• Become a Certified Trainer (aka, the best of the best!)

Main Event Entertainment is an Equal Opportunity Employer

Salary Range: 7.25 - 10.25

We are an equal opportunity employer and participate in E-Verify in states where required.

Walking into a Main Event is like entering a new world of lights, music, entertainment, and laughter. Every Guest is greeted by the genuine, glowing faces of Main Event Team Members as they see splashes of color and new opportunities to play. Each center is full of passionate, driven people who are serving others and making memories that bring to life our chef-inspired meals, full-service catering with private rooms, high-energy bar with the latest audio-visual technology, space for birthday parties for kids and adults, and party rooms for corporate, school, and league events. A trip to Main Event is a chance for the whole family to reconnect, celebrate, compete, eat, and play. When you’re with us, each and every moment together is the Main Event.

EEO is The Law.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.

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