Brand Ambassador

Main Event; Brea, Northern (CA, KY); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

50% off food, beverages, activities

Tuition Reimbursement Program

New Center Opening Team

Rewards & recognition program

Paid time off (qualifying)

Job summary

Main Event in Brea, CA is hiring Brand Ambassadors to welcome guests, answer questions, and guide them to activities while keeping safety and sanitation standards. You will help create a fun, memorable guest experience with a focus on communication and teamwork.

As a frontline ambassador, you’ll manage wait times, explain rules, escort guests to activities, and uphold cleanliness. This role offers a vibrant culture plus perks and growth opportunities at a dynamic entertainment center.

Qualifications

• Guest-focused mindset and strong customer service skills.
• Team player with ability to work in a fast-paced environment.
• Food Handlers Certification required where applicable.
• Able to communicate effectively with guests and management.
• Availability to work days, nights, and weekends.

Responsibilities

• Welcome and greet all guests as a FUN ambassador.
• Inform guests about wait times and directions to activities.
• Escort guests to activities, explain safety rules.
• Answer guests' questions about activities.
• Maintain cleanliness and safety standards.
• Perform opening, mid-day, or closing duties.
• Thank guests and encourage return visits.

Skills

Guest-focused mindset

Teamwork

Food Handler Certification

Problem solving

Multitasking

Communication

Job description

Job Description: At Main Event, our Brand Ambassadors play an important role because they are the first and last person the Guest sees on every visit! As a Brand Ambassador, you help our Guests tailor their FUN experience by advising and answering questions on various activities and directing them to their activities! You’re also dedicated to delivering the highest standards in safety and sanitation.

WHAT WILL YOU BE DOING DAILY?

• Welcome and greet all guests while being a FUN ambassador! (First impressions are everything!)
• Communicating to the team who is a first-time Guest
• Answering Guest’s questions on various activities and directions
• Managing the guest experience by keeping communication clear on wait times for games, food, and other activities
• Escorting Guests to various activities, explaining safety rules, and assisting with table maintenance (you got this!)
• Thanking our Guests for coming and welcoming them back
• Performing opening, mid-day, or closing duties
• Upholding our cleanliness and safety standards (We take this seriously!)

POSITION REQUIREMENTS

• Prior food and beverage experience a plus but not required
• Guest-focused mindset (We heart our Guests!)
• Teamwork is a must (Teamwork makes the dream work!)
• Food Handlers Certification, as required
• Strong problem-solving and multi-tasking skills
• Can effectively communicate with Management, Team Members, and Guests
• Availability to workdays, nights, and/or weekends

PERKS!

• Main Event Team Members are expected to give their best on the job, so we do our part to ensure you have what you need to stay motivated, valued, and embrace living your best life!
• Awesome culture that’s inclusive, rewarding, and FUN!
• 50% off food, beverages, activities, and unlimited gameplay!
• Tuition Reimbursement Program (yes, please!)
• We help others grow! (internal promote culture)
• Be part of a New Center Opening Team!
• Our rewards and recognition program rock!
• Benefits and paid time off (for those who qualify)
• Our Family Fund helps our Team Members financially in their time of need
• Become a Certified Trainer (aka, the best of the best!)

Salary Range: 16.9 - 20

Main Event Entertainment is an Equal Opportunity Employer

We are an equal opportunity employer and participate in E-Verify in states where required.

Walking into a Main Event is like entering a new world of lights, music, entertainment, and laughter. Every Guest is greeted by the genuine, glowing faces of Main Event Team Members as they see splashes of color and new opportunities to play. Each center is full of passionate, driven people who are serving others and making memories that bring to life our chef-inspired meals, full-service catering with private rooms, high-energy bar with the latest audio-visual technology, space for birthday parties for kids and adults, and party rooms for corporate, school, and league events. A trip to Main Event is a chance for the whole family to reconnect, celebrate, compete, eat, and play. When you’re with us, each and every moment together is the Main Event.

EEO is The Law - click here for more information

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [phone] or at [e-mail].