Brand Advocate & Retail Sales Pro

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Groton (CT); On-site; USD 21,000 - 28,000; Full time

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) is hiring a Sales Associate in Groton, CT. This entry-level role emphasizes customer service, product knowledge, and team collaboration. No prior experience required; High school graduate or equivalent preferred.

You will assist customers, learn our products, and articulate our purpose professionally while contributing to a positive shopping experience. The position involves varying hours and potential weekend shifts.

Qualifications

• Basic knowledge of products merchandise.
• Retail experience preferred but not required.
• Strong interpersonal and communication skills. Ability to read, write and interpret documents and communicate with customers and management.
• Basic math functions such as addition, subtraction, multiplication and division.
• Ability to multi-task and work as part of a team with initiative.

Responsibilities

• Provide premier customer service by engaging customers and asking questions to assess needs.
• Keep the store organized and maintain appearance.
• Cross-sell and upsell products and inform customers about promotions and events.
• Process transactions accurately using the Point-of-Sales system and handle cash and payments.
• Maintain inventory accuracy and complete paperwork and reporting as needed.

Skills

Product knowledge

Retail experience

Communication skills

Mathematics basics

Reasoning ability

Education

High school graduate or equivalent

Job description

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) is hiring a Sales Associate in Groton, CT. This entry-level role emphasizes customer service, product knowledge, and team collaboration. No prior experience required; High school graduate or equivalent preferred.

You will assist customers, learn our products, and articulate our purpose professionally while contributing to a positive shopping experience. The position involves varying hours and potential weekend shifts.