Brand Advisor, CA

VIVAIA; Santa Clara (CA); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

Paid Time Off

Training & Development

Job summary

VIVAIA is seeking a Brand Advisor to deliver an elevated in-store experience in our Santa Clara location. You will engage customers with personalized product recommendations and contribute to overall store performance.

The role focuses on creating a welcoming environment, maintaining merchandising standards, and supporting daily operations with attention to detail. Experience in retail is preferred, along with strong communication and teamwork.

Qualifications

• 1+ years of retail or customer-facing experience
• Strong communication and interpersonal skills
• Able to work in fast-paced environment while maintaining accuracy
• Reliable, collaborative and results-driven

Responsibilities

• Deliver an exceptional customer experience by building genuine connections and providing personalized product recommendations
• Drive sales by meeting individual and store goals
• Execute daily tasks including replenishment, merchandising, and maintaining a clean store
• Process transactions accurately and efficiently with a smooth checkout
• Support store operations by following company policies and ensuring a safe environment

Skills

Customer service

Communication

Attention to detail

Team player

Job description

Overview

We are looking for a customer-focused and motivated Brand Advisor to deliver an elevated in-store experience and support overall store performance. This role is responsible for engaging with customers, driving sales, and executing daily store operations with a strong attention to detail.

As a Brand Advisor, you will play a key role in bringing the brand to life through meaningful client interactions, product knowledge, and a well-maintained store environment.

What You’ll Do

• Deliver an exceptional customer experience by building genuine connections and providing personalized product recommendations
• Drive sales performance by meeting individual and store goals
• Execute daily operational tasks including replenishment, merchandising, and maintaining a clean and organized store environment
• Process transactions accurately and efficiently while minimizing wait time and supporting a seamless checkout experience
• Support overall store operations by following company standards, policies, and procedures to ensure a safe and efficient environment

Qualifications

• 1+ years of retail or customer-facing experience preferred
• Strong communication and interpersonal skills with a customer-first mindset
• Ability to work in a fast-paced environment while maintaining attention to detail
• Reliable, collaborative, and results-driven with a positive attitude

Benefits

• The hourly salary range for this position is $19.00 to $25.00 per hour
• Paid Time Off
• Training & Development