Branch VP: Strategy, Growth & Member Experience

vystarcu; Tallahassee (FL); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

401(k) Plan

Tuition reimbursement

Paid training

Job summary

VyStar Credit Union in Tallahassee, FL is seeking a Branch Vice President to coach, develop and lead branch staff, delivering exceptional member service and achieving growth. You will guide branch strategy, drive operational excellence, and mentor teams while upholding VyStar standards and compliance.

This role requires strong leadership, collaboration with HR and Training, and a commitment to community involvement, with VyStar offering competitive pay, a comprehensive benefits package including

Qualifications

• Experience leading a branch or multi-site team.
• Strong coaching and people development skills.
• Knowledge of banking regulations and risk management.
• Customer service oriented with a focus on member experience.

Responsibilities

• Oversee day-to-day branch operations to deliver exceptional service.
• Coach and develop staff to achieve growth goals.
• Partner with HR and Training to ensure effective recruiting and onboarding.
• Lead by example and drive VyStar Excellence behaviors.
• Prepare performance reviews and support career progression discussions.

Skills

Leadership

Coaching

Staff development

Regulatory compliance

Job description

VyStar Credit Union in Tallahassee, FL is seeking a Branch Vice President to coach, develop and lead branch staff, delivering exceptional member service and achieving growth. You will guide branch strategy, drive operational excellence, and mentor teams while upholding VyStar standards and compliance.

This role requires strong leadership, collaboration with HR and Training, and a commitment to community involvement, with VyStar offering competitive pay, a comprehensive benefits package including