Branch Universal Banker: Customer Care & Sales Pro

First Citizens; Sugar Land (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

First Citizens Bank in Sugar Land, TX seeks a Sales and Service Representative to process transactions, assist customers, and educate on banking tools and resources. You will support branch sales by recognizing opportunities and referring clients to the right team members.

The role emphasizes customer service excellence, adaptability, and teamwork, with a focus on meeting regulatory requirements and delivering a seamless branch experience.

Qualifications

• High School Diploma or GED required.
• 6 months customer service experience.
• 1+ years banking experience preferred, cashier/teller background.
• Cash-handling experience valued.

Responsibilities

• Process transactions and customer requests in branch.
• Identify sales opportunities and refer to bank partners.
• Maintain compliance with bank policies and deadline-driven tasks.

Skills

Customer service

Communication

Sales skills

Adaptability

Teamwork

Multi-tasking

Education

High School Diploma or GED

Job description

First Citizens Bank in Sugar Land, TX seeks a Sales and Service Representative to process transactions, assist customers, and educate on banking tools and resources. You will support branch sales by recognizing opportunities and referring clients to the right team members.

The role emphasizes customer service excellence, adaptability, and teamwork, with a focus on meeting regulatory requirements and delivering a seamless branch experience.