Branch Teller & Member Services Pro

North Island Credit Union; Chula Vista (CA); On-site; USD 29,000 - 36,000; Full time

Job summary

North Island Credit Union in Chula Vista, CA is seeking a Teller/Member Services Representative to deliver exceptional member service while handling deposits, withdrawals and related transactions. The role emphasizes accurate processing, cash drawer discipline, and building member relationships.

This full-time clerical position requires a HS diploma and prior customer service or cash handling experience, with opportunities to promote digital services and cross-sell CU products.

Qualifications

• High school diploma or GED required.
• One year of customer service, sales, and cash handling experience requested.
• Background in sales and new accounts is desirable.
• Ability to work in a fast-paced environment with accuracy.

Responsibilities

• Provide face-to-face service and assist members with deposits, withdrawals, and other transactions.
• Process branch transactions accurately and efficiently, including account servicing and documentation.
• Maintain cash drawer within limits and balance daily as required.
• Identify cross-selling opportunities and refer members to appropriate products.
• Respond to member inquiries via in person, phone, mail, or email.

Skills

Customer service

Communication skills

Cash handling

Teamwork

Education

High school diploma

Job description

North Island Credit Union in Chula Vista, CA is seeking a Teller/Member Services Representative to deliver exceptional member service while handling deposits, withdrawals and related transactions. The role emphasizes accurate processing, cash drawer discipline, and building member relationships.

This full-time clerical position requires a HS diploma and prior customer service or cash handling experience, with opportunities to promote digital services and cross-sell CU products.