Member Service Pro: Bank Teller (Full-Time)

SDCCU; San Diego (CA); On-site; USD 26,000 - 29,000; Full time

Job summary

SDCCU in San Diego is hiring an Entry Level Bank Teller (Mira Mesa). In this full-time role you will greet members, process routine transactions, and help customers with their financial needs while delivering friendly, accurate service.

You will work with a team to meet branch goals, handle cash with care, and comply with AML, BSA, and other regulatory requirements. A high school diploma and 6 months of customer service experience are required; cash handling experience is a plus.

Qualifications

• High school diploma or equivalent.
• 6 months of customer service experience.
• Cash handling experience preferred.
• Strong listening, communication, time management, and organizational skills.
• Demonstrated ability to achieve assigned goals and performance expectations.
• Successful completion of New Hire Training course and exam.
• Ability to work independently and effectively in a team environment.
• Professional appearance and demeanor.

Responsibilities

• Deliver exceptional member experience by maintaining a positive and professional attitude while caring for members and resolving routine questions.
• Accurately process routine member account transactions such as deposits, withdrawals, loan payments, wires, etc.
• Maintain a balanced cash drawer; follow branch operations, policy and procedures and risk management requirements.
• Use strong communication skills to understand and clarify members’ financial needs, provide options.
• Identify and offer products and services to members or refer to an appropriate representative.
• Work with branch team members to achieve personal and branch performance goals.
• Adhere to regulatory and compliance requirements including AML, BSA, OFAC, CTR, MISP.

Skills

Customer service

Listening skills

Communication skills

Time management

Organizational skills

Education

High school diploma or equivalent

Job description

SDCCU in San Diego is hiring an Entry Level Bank Teller (Mira Mesa). In this full-time role you will greet members, process routine transactions, and help customers with their financial needs while delivering friendly, accurate service.

You will work with a team to meet branch goals, handle cash with care, and comply with AML, BSA, and other regulatory requirements. A high school diploma and 6 months of customer service experience are required; cash handling experience is a plus.