Branch Team Leader - Banking Ops & Service

Sovereign Bank; Lawton (OK); On-site; USD 45,000 - 55,000; Full time

Job summary

Sovereign Bank is seeking an Assistant Branch Manager in Lawton, OK. The role supports the Branch Manager in daily operations, supervises tellers and banking associates, and ensures customer service excellence. Strong leadership and regulatory compliance are essential for success in this position.

Responsibilities include training staff, managing cash, and upholding bank policies, with a focus on efficient branch performance and risk management.

Qualifications

• Bachelor’s degree in business administration or related field preferred.
• Minimum 3 years of banking experience in retail banking required.
• Supervisory experience preferred.

Responsibilities

• Assist Branch Manager in overseeing day-to-day branch operations.
• Supervise and train Business Banking Associates with daily transactions.
• Implement branch policies and procedures for teller operations and customer service.
• Balance drawer and cash vault; manage schedules and audits.
• Ensure regulatory compliance and accurate record-keeping.

Education

Bachelor’s degree in business administration, Management, or related field

3 years banking experience in retail banking

Supervisory experience

Job description

Sovereign Bank is seeking an Assistant Branch Manager in Lawton, OK. The role supports the Branch Manager in daily operations, supervises tellers and banking associates, and ensures customer service excellence. Strong leadership and regulatory compliance are essential for success in this position.

Responsibilities include training staff, managing cash, and upholding bank policies, with a focus on efficient branch performance and risk management.