Branch Team Lead I: Growth & Member Experience

Fox Careers Page; Manitowoc (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

Disability insurance

401k (Roth and Traditional)

Paid time off

Volunteer time off

Job summary

Fox Communities Credit Union in Manitowoc invites applications for a Branch Team Lead I role at our Manitowoc branch. This full-time position supervises and motivates the branch team, oversees teller operations, and supports branch management in delivering a superior member experience.

The role emphasizes coaching, hiring support, and daily operations while maintaining high service standards and branch performance.

Qualifications

• Minimum 3 years of related experience.
• Previous supervisory experience is a plus.
• Excellent attention to detail and accuracy.
• Strong interpersonal and coaching skills.

Responsibilities

• Oversees daily teller line operations and branch operations.
• Promotes Fox Mission, Purpose, Vision, and Values at the branch.
• Provides daily coaching and development to team members.
• Assists with hiring, onboarding and training for the branch team.
• Delivers exceptional member service and resolves issues promptly.
• Manages staff scheduling and monitors branch performance.

Skills

Supervision

Customer service

Communication

Time management

Job description

Fox Communities Credit Union in Manitowoc invites applications for a Branch Team Lead I role at our Manitowoc branch. This full-time position supervises and motivates the branch team, oversees teller operations, and supports branch management in delivering a superior member experience.

The role emphasizes coaching, hiring support, and daily operations while maintaining high service standards and branch performance.