Personal Banker: Sales, Cash Handling & Service

First Community Bancshares, Inc.; Humble (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

First Community Bancshares, Inc. is seeking a customer service-oriented associate to work in a busy banking environment. You will handle cash receipts and deposits, verify transactions, and assist customers with a variety of bank products and services, including cross-selling opportunities.

The role requires a flexible schedule, teamwork, and the ability to work with a diverse customer base, including Spanish-speaking clients. Training and a supportive team are provided.

Qualifications

• Proven ability to deliver exceptional customer service in a sales environment.
• Experience handling cash and processing deposits/payments is preferred.
• Ability to cross-sell bank products and services to customers.

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and supervisor's direction
• Achieve monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds and balance each day’s operations
• Receive cash and checks for deposit, verify amounts and endorsements
• Examine cash to guard against counterfeit checks and identification
• Enter transactions and issue customer receipts
• Sell and prepare money orders, cashier's checks, wires, and CDs
• Process Western Union wires and cash advances
• Cross-sell bank services and products
• Provide services to a diverse customer base, including a large Spanish speaking population
• Perform tasks related to bank operations requested by supervisors
• Maintain regular attendance and punctuality
• Approval limits based on established authority levels

Skills

Customer service

Cash handling

Sales oriented

Teamwork

Education

High school diploma / equivalency

Job description

First Community Bancshares, Inc. is seeking a customer service-oriented associate to work in a busy banking environment. You will handle cash receipts and deposits, verify transactions, and assist customers with a variety of bank products and services, including cross-selling opportunities.

The role requires a flexible schedule, teamwork, and the ability to work with a diverse customer base, including Spanish-speaking clients. Training and a supportive team are provided.